Technical Support Engineer
What is a technical support engineer?
A technical support engineer provides technical support for users of an organization’s network systems and may work to maintain them through regular testing and monitoring. Your goal in this role is to address technical issues reported by users and to resolve them. The process can involve a series of steps, from walking users through troubleshooting options over the phone, in person, or via chat to generating support tickets to document the interaction. Depending on the company, technical support engineers may work with customers or employees.
Rothwell is a town in the south-east of the City of Leeds metropolitan borough in West Yorkshire, England,[1] situated between Leeds and Wakefield. It is located in the eponymous Rothwell ward of Leeds City Council and Elmet and Rothwell parliamentary constituency, and is part of the West Yorkshire Urban Area.
At the 2011 census the ward had a population of 20,354.[2] As of the 2021 census, Rothwell has a population of 20,600.[3] The town is close to the A1/M1 link road and the Stourton park and ride. The nearest railway station is Woodlesford.