Jobs
Technical Support Engineer
What is a technical support engineer?
A technical support engineer provides technical support for users of an organization’s network systems and may work to maintain them through regular testing and monitoring. Your goal in this role is to address technical issues reported by users and to resolve them. The process can involve a series of steps, from walking users through troubleshooting options over the phone, in person, or via chat to generating support tickets to document the interaction. Depending on the company, technical support engineers may work with customers or employees.
Stourbridge (/ˈstaʊərbrɪdʒ/) is a market town in the Metropolitan Borough of Dudley in the West Midlands, England. Situated on the River Stour, the town lies around 10 miles (16 kilometres) west of Birmingham. Historically in Worcestershire, it was the centre of British glass making during the Industrial Revolution. The 2011 UK census recorded the town's population as 63,298.[1]
