Jobs
Technical Support Engineer
What is a technical support engineer?
A technical support engineer provides technical support for users of an organization’s network systems and may work to maintain them through regular testing and monitoring. Your goal in this role is to address technical issues reported by users and to resolve them. The process can involve a series of steps, from walking users through troubleshooting options over the phone, in person, or via chat to generating support tickets to document the interaction. Depending on the company, technical support engineers may work with customers or employees.
Summerfield is an area of Birmingham, England, two miles west of the city centre. It is also the name of an ecclesiastical parish. The area takes its name from Summerfield House, owned by members of the Chance family, local industrialists.[1] Neighbouring areas are Cape Hill, Edgbaston, Ladywood, Rotton Park and Winson Green. Edgbaston Reservoir is immediately to the south.
