Field Fibre Manager - Norfolk

Location Norfolk
Discipline: Ex Forces / Military, Engineering, IT & Communications
Job type: Permanent - Full Time
Salary: £40k - £45k with car allowance + bonus + employee equity plan
Published: 8 days ago
​Norfolk – £40k - £45k, with car allowance + bonus + employee equity plan

Do you have experience in managing field-based engineering operations?

We are working exclusively with a business investing over £1bn in building a world class, full-fibre broadband network to serve customers in the East of England and East Midlands.

They’re now looking for an experienced Field Fibre Engineer Manager to oversee their Norfolk field based operations and engineering teams.

My client is revolutionising the full-fibre broadband network with a category-leading brand, next-generation technology, differentiated products and services that their customers love.

Their growth trajectory is ambitious and bold and so exciting times lie ahead for their employees.

Reporting into the Network Operations Director, the Field Manager take responsibility for the fibre installation, customer connections and ongoing maintenance of the Fibre Optic Network.

The Field Fibre Engineer Manager will manage the field operational teams to optimize how they deliver their solutions to customers.

Experience in onboarding and developing field engineers would be beneficial as, assisted by Field Engineering Supervisors, you will grow and develop your engineering teams across Norfolk.

My client’s founders are all highly successful British entrepreneurs with significant expertise in large infrastructure projects. In short, they’re a British-owned employer packed with the best of British talent.

The role

Key to the Field Fibre Engineer Manager role is to develop safe, efficient and effective methods to installing customers services through Pole and Ducted infrastructure.

You will ensure the delivery of an exceptional experience to my client’s customers throughout the entire installation and activation journey.

The Field Fibre Engineer Manager will lead teams of fibre installation and maintenance professionals, including trainees, to ensure exceptional service levels are delivered.

The person

We’re looking for a field operation professional with at least 3 years’ experience in managing field-based operational teams.

Knowledge of telecommunications and fibre network technologies and their deployment would be useful, though not essential.

With strong leadership and mentoring skills, as well as experience of working with key stakeholders, you should also have an understanding of what great customer services look like.

The Field Fibre Engineer Manager should have knowledge of and the ability to develop Health and Safety procedures, risk assessments and method statements to manage a safe operation.

Experience with field-based fault finding and repair techniques, including remote diagnostics.

What’s on offer

With a competitive salary and car allowance, you will also enjoy a company bonus plan, employee equity scheme (all staff who join are offered a share in the Company), company pension plan, health plan, gym and retail discounts, amongst a range of benefits.

25 days holiday + PH.

This vacancy is being advertised on behalf of RecruitME who are acting as a recruitment agency.

RecruitME is committed to equal opportunity and diversity and embraces applications from all sections of society, regardless of sexual orientation, race, age, gender identity, sex, disability, marital status, religion or belief.

RecruitME is also committed to work alongside veterans and ex-servicemen and women.