Location: Southern Home Counties
Package: Competitive salary + car allowance + fuel card for business and personal use + up to 25% bonus
Sector: Social Housing, Refurbishment, Planned Works, Retrofit, Property Services, Maintenance
We are recruiting for an experienced Operations Manager, Senior Contracts Manager, Contracts Manager, Branch Manager or Planned Works Manager to lead a projects-focused refurbishment operation covering the Southern Home Counties.
This is a senior leadership role with responsibility for operational delivery, commercial performance, client relationships and team leadership across social housing refurbishment, planned works, retrofit, maintenance and property improvement projects.
You will oversee multiple live projects, manage operational and commercial teams, support contract performance, maintain high standards of health and safety, and help drive continued regional growth.
The Role
As Operations Manager, you will be responsible for:
Leading day-to-day operational performance across the branch / region
Managing social housing refurbishment, planned works, retrofit and property maintenance projects
Overseeing contract delivery across multiple live sites
Managing Contracts Managers, Site Managers, Supervisors, commercial staff, administrators and subcontractors
Building strong relationships with clients, residents, consultants and supply chain partners
Monitoring budgets, margins, cost control, variations, valuations and contract performance
Ensuring projects are delivered safely, on time, commercially and to a high standard
Supporting mobilisation, tendering, contract reviews and business development activity
Driving continuous improvement across delivery, customer service and commercial performance
Developing and supporting operational teams to build a strong, capable and high-performing function
The Candidate
We are looking for someone with:
Experience as an Operations Manager, Senior Contracts Manager, Contracts Manager, Branch Manager, Planned Works Manager or similar
A strong background in social housing refurbishment, planned works, property services, retrofit, maintenance or construction projects
Experience working with occupied properties, local authority contracts, public sector frameworks or housing association clients
Strong operational leadership experience, including managing site teams, supervisors, subcontractors and contract managers
Good commercial understanding, including budgets, margins, cost control, valuations and variations
Strong client-facing and relationship-building skills
Good knowledge of health and safety, quality standards and site management processes
Experience managing multiple projects or contracts at the same time
Strong planning, organisation, reporting and decision-making skills
Full UK driving licence
Relevant Backgrounds
This role could suit someone from a background in:
Social housing refurbishment, planned maintenance, kitchens and bathrooms, voids, occupied property works, retrofit, decarbonisation, external refurbishment, painting and decorating contracts, property maintenance, whole-house refurbishment, local authority contracts, housing association frameworks or multi-site project delivery.
Why Apply?
This is an excellent opportunity for a commercially aware and hands-on operational leader to take ownership of regional performance, lead teams effectively, manage key client relationships and ensure projects are delivered safely, professionally and profitably.
Apply Now
Apply now to discuss this Operations Manager – Social Housing Refurbishment opportunity covering the Southern Home Counties.
