Network Operations Coordinator
£28k + bonus + private medical cover + 30 days leave.
We are working alongside a well-established full fibre broadband company, who have been operating for 20 years, bringing next-level broadband to rural areas of East Anglia and the East of England.
With this growth comes this position of Network Operations Coordinator.
The main aspects of the role will be coordinating field engineers, allocating workloads for customer connections, network faults and bespoke connections, as well as raising permits.
Key benefits include private medical cover, bonus scheme plus a range of other great benefits including Perkbox Medical, giving you 24/7 access to a doctor.
My Client offers clearly defined career and training pathways and an opportunity to join their future leaders programme .
Having recently secured additional significant investment into their business, they’re expanding their reach and are currently recruiting in numerous locations.
What you’ll be doing:
Allocating engineer resource
Knowledge of scheduling systems
Scheduling Network Faults
Updating Zendesk Tickets
Creating Geopal jobs and ensuring they are assigned to the correct engineer
Scheduling Network repairs
Reviewing aborts
Managing the workload of surveys
Updating spreadsheets
Assisting our Streetworks Permit officer and reviewing Surveys
What we’re looking for:
Experience in the telecoms sector
Experience of scheduling engineers
Experience of raising permits
Good knowledge of red book needed
What’s on offer:
A salary of up to £28, 000 per year
Private medical cover
Company bonus scheme
Enhanced maternity, paternity, and sick pay
Access to Perkbox
Access to Perkbox Medical, giving you 24/7 access to a doctor
Eye care vouchers
Pension
Regular company events
This vacancy is being advertised on behalf of RecruitME who are acting as a recruitment agency.
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