Field Service Engineer

Location Dorset
Discipline: Ex Forces / Military, Engineering
Salary: ££33,000 + Company Van + Benefits | UK-Wide Travel (Home Based – Dorset & Hampshire)
Contact name: Nico Cortés

Contact email: nico.cortes@recruitmeuk.com
Published: about 15 hours ago

Field Service Engineer – Parking Technology

£33,000 + Company Van + Benefits | UK-Wide Travel (Home Based – Dorset & Hampshire) | Full-Time, Permanent

 

Are you a hands-on Field Service Engineer who enjoys autonomy, variety, and solving real-world technical problems on site?

 

We’re recruiting a Field Service Engineer on behalf of a leading provider of innovative parking technology solutions. This is a field-based role supporting electronic and electro-mechanical systems across customer sites nationwide, ideal for a practical engineer who thrives in a mobile, customer-facing environment.

 

The Role

As a Field Service Engineer, you’ll provide front-line engineering support across UK installations, ensuring customer equipment is installed, commissioned, maintained, and supported to the highest standards. Reporting into the Technical Support Manager, you’ll play a key role in delivering a responsive, best-in-class service to public and private sector clients.

What’s In It for You?

  • Field-based engineering role with autonomy and variety

  • Competitive salary package with company van

  • Medical cash plan and pension scheme

  • Exposure to innovative, technology-led products

  • Hands-on engineering work across diverse customer sites

  • Long-term, permanent opportunity within a growing technology business

  • Supportive technical leadership and structured training at UK Head Office

  • A role where quality, reliability, and customer experience genuinely matter

Key Responsibilities

  • Provide mobile engineering support to customer installations nationwide

  • Diagnose and rectify electrical and electro-mechanical faults in the field

  • Carry out commissioning of equipment and deliver first-line customer training

  • Respond to faults and incidents in line with agreed Service Level Agreements

  • Complete all required documentation and system updates accurately

  • Liaise directly with customers, offering clear technical advice and support

  • Work closely with the Technical Support Manager to maintain service standards

  • Contribute to continuous improvement of products and service delivery

Ideal Candidate

  • Proven electrical and mechanical engineering experience in a field-based role

  • Strong fault-finding capability with a methodical, detail-focused approach

  • Confident communicator with good written and verbal skills

  • Customer-focused, trustworthy, and professional at all times

  • Self-motivated, organised, and comfortable working independently

  • PC literate, including Microsoft Office

  • Full UK driving licence (maximum 6 points)

  • Willingness to travel UK-wide and attend Doncaster HQ for training as required